Wednesday, 28 February 2018

Norizan as a Customer Service Engineer at DIGITAL






Norizan bin Hassan pictured above as a 
Customer Service Engineer (Field Customer Engineer) with
DEC / Digital Equipment Corporation / DIGITAL
from  1/1/1994  till  20/8/1995



Customer Service Engineer at Digital Equipment Malaysia Sdn Bhd – Responsible for field service calls which include installation, maintenance, trouble-shooting and repair of Philips Data Systems computer hardware (PHILIPS Printers, PHILIPS Banking Terminals, PHILIPS Word Processors, PHILIPS Automatic Teller Machines) and DIGITAL computer hardware (DIGITAL Personal Computers, DIGITAL servers, DIGITAL Workstations, DIGITAL printers). In the workshop I did attend to repairs on the module level and minor repairs on PCB component level. I am thankful to Allah SWT and it is by Allah's Grace, I have reached the pinnacle of my career, that is, from Computer Technician to Senior Computer Technician and finally to Customer Service Engineer / Field Customer Engineer. Frankly, today, if I were to start fresh somewhere, I would probably need some of those Diplomas or Degrees to get the job I have now or to get the job I am doing now.