1. Hi Copilot , I have a SAMSUNG Galaxy Note 9 smartphone and inside it I have WhatsApp software wih all the important telephone numbers and WhatsApp Group inside my SAMSUNG Galaxy Note 9 . Recently , I manage to own a OPPO Reno6 5G smartphone and I have already transferred the SIM Card which belong to the SAMSUNG Galaxy Note 9 to the new smartphone , that is , the OPPO Reno6 5G , but Copilot , I have a problem bringing my WhatsApp software from my old smartphone SAMSUNG Galaxy Note 9 to my new smartphone OPPO Reno6 5G !!! Could you please give me a step-by-step procedure on how to bring all the neccessary WhatsApp files , telephone numbers , WhatsApp Group , etc., etc., etc. to my new Smartphone OPPO Reno6 5G ? THANKS Copilot , I really appreciate if you could do this for me.

MICROSOFT Copilot Answer

Moving WhatsApp from Samsung Galaxy Note 9 to OPPO Reno6 5G

You’ve already done the hard part—getting your new phone and moving the SIM. Let’s walk through getting all your WhatsApp chats, groups, and contacts onto the OPPO Reno6 5G, step by step.

Before you start

Same phone number: Make sure the OPPO is using the same phone number that’s registered to your WhatsApp on the Note 9.
Internet connection: Use stable Wi‑Fi on both phones.
Google account ready: Sign in to the same Google account on the OPPO that you used on the Samsung (helps with Google Drive backup/restore).
Battery: Keep both phones charged or plugged in.

Option 1: Restore from Google Drive backup (recommended)

This is the simplest, most reliable way and preserves chats, media, and groups.

On the Samsung (old phone): Create a WhatsApp backup
- Open WhatsApp > Settings > Chats > Chat backup.
- Tap Back up and ensure it backs up to Google Drive. If prompted, choose the Google account and include videos if you want.
On the OPPO (new phone): Install and verify WhatsApp
- Download WhatsApp from the Play Store.
- Open WhatsApp and verify the same phone number.
Restore when prompted
- WhatsApp will detect your Google Drive backup. Tap Restore and wait until the restore completes.
- Finish setup. Your chats, media, groups, and group memberships will appear.

Tip: If you don’t see a Google Drive backup prompt, confirm the OPPO is using the same Google account and that the backup exists on the Samsung. Then reinstall WhatsApp and try again.

Option 2: Local backup transfer (if Google Drive isn’t available)

Use this if you can’t access Google Drive or prefer offline transfer.

On the Samsung: Make a local backup
- WhatsApp > Settings > Chats > Chat backup > Back up (local backup is created as well).
Find the backup files
- Use a file manager to locate Internal storage/WhatsApp/Databases and WhatsApp/Media on the Samsung.
Copy to the OPPO
- Move the entire WhatsApp folder (including Databases and Media) to the OPPO’s Internal storage. You can use a computer, OTG USB drive, or Wi‑Fi transfer app.
Install WhatsApp on OPPO and verify number
- Before opening WhatsApp, ensure the WhatsApp folder is in internal storage.
- Open WhatsApp, verify your number, and it should detect the local backup and offer to restore.

Note: On newer Android versions, you might need to grant the file manager storage permissions or place files precisely in Internal storage/WhatsApp.

What happens to contacts and groups

Contacts: WhatsApp shows contacts from your phone’s contacts. Ensure your contacts are synced to your Google account and then Settings > Accounts > Google > Sync on the OPPO. If contacts were on the SIM, import them on the OPPO via Contacts app > Import from SIM.
Groups: Once you restore your WhatsApp backup and verify your number, you’ll automatically rejoin your existing groups. Admin roles and settings stay tied to your number.

Use OPPO Clone Phone for other apps and files

If you also want to move photos, videos, other apps, and settings from the Samsung to the OPPO, OPPO’s Clone Phone can help. Install Clone Phone on the Samsung, open Clone Phone on the OPPO, and follow the on‑screen steps to migrate your data wirelessly. This is designed to make switching to OPPO quick and convenient across most data types. OPPO

Sources: OPPO

Troubleshooting quick fixes

No Google Drive backup found: Confirm the same Google account on OPPO, re‑run backup on Samsung, then reinstall WhatsApp on OPPO and try again.
Stuck on “Restoring…”: Keep both phones on Wi‑Fi, don’t minimize WhatsApp during restore, and ensure enough storage on OPPO.
Media missing but chats present: In Google Drive backups, videos are optional. Recheck your backup settings on Samsung or use local transfer for full media.
Different number issue: WhatsApp backups are tied to phone numbers. If you changed numbers, use WhatsApp’s “Change number” on the Samsung first, then back up and restore.

If you hit a specific error message, tell me exactly what it says and what step you’re on, and I’ll get you unstuck fast.

2. Copilot , I could not find the WhatsApp data folder inside my SAMSUNG Galaxy Note 9 old smartphone ! Copilot , you said that it is inside the "Internal Storage" folder ......... but i cannot see it ???!!! Is it a hidden file ?

MICROSOFT Copilot Answer

Great question — you’re not alone in this! On many Samsung phones (including the Galaxy Note 9), the WhatsApp data folder can be tricky to spot because:

📂 It’s stored in Internal Storage, not on the SD card (unless you manually moved it).
🔒 Some file managers hide system or app folders by default.
📁 The folder name is usually “WhatsApp”, and inside it you’ll find subfolders like Databases and Media.

Why you might not see it

Hidden folders: Some file managers don’t show app data folders unless you enable “Show hidden files.”
Permissions: You may need to grant the file manager storage access in Android settings.
Folder location change: On newer Android versions, WhatsApp stores backups in a protected area that normal file managers can’t access directly.

How to reveal it

Use Samsung’s built‑in “My Files” app:
- Open My Files > Internal Storage.
- Tap the three dots (⋮) > Settings > Show hidden files.
- Look for a folder named WhatsApp.
Check the path manually:
- It’s usually at:
  Internal Storage/WhatsApp/Databases (for chat backups)
  Internal Storage/WhatsApp/Media (for photos, videos, audio).
If still missing:
- WhatsApp may have stored backups only in Google Drive. In that case, you won’t see a local folder — you’ll need to restore from Google Drive on your OPPO Reno6.
- To confirm, go to WhatsApp > Settings > Chats > Chat backup on your Samsung. If it says “Backed up to Google Drive,” then your data is safe there.

✅ Quick tip: If your goal is to move WhatsApp to the OPPO Reno6, the Google Drive restore method is much easier than hunting for the local folder. You just need to back up on the Samsung, then install WhatsApp on the OPPO and restore during setup.

Would you like me to walk you through checking if your Google Drive backup exists? That way you can skip the hidden folder hassle and restore everything directly on your new phone.

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WhatsApp_TRANSFER WhatsApp FROM OLD SMARTPHONE TO NEW SMARTPHONE HOW-TO